Once you have sent your return parcel off to us, it will reach us in 3-7 business days. We recommend keeping note of your tracking number when sending your return.
When your return arrives, it will be processed for a full refund within 2 business days.
Your financial institution will complete this process. Processing times can differ depending on the third party companies refund time frames.
|AFTERPAY||Once we have processed your refund AfterPay will send you an email confirming that the refund has been processed and any adjustments will be made to your payment schedule|
|CREDIT/DEBIT CARD||The refund turn around time will depend on your financial institution - most banks take around 2-5 working days to process refunds.|
|PAYPAL||PayPal will be in touch once they have finalised your refund and you will need then need to transfer said funds into your bank account if you wish.|